I have a monthly mortgage with them I have had for 3 years. My escrow went up raising my payment from $1980 a month to $2105.
I did not catch it for 2 months. Clearly it was my fault the payment was $125 short for 2 months. I finally realized it and caught up on the 3rd month. They had 95% of the money.
They reported me to the credit agencies as paying over 30 days late for 2 months. By choice they ruined my credit even though only the escrow was short. In my business I live on credit. This has cost me literally thousands of dollars and will continue to do so for years to come.
They agree it happened exactly as I have written here and tell me they are required to report it that way. Absolute lie.
They chose to do it. GNAC Motgage stinks!
Monetary Loss: $25.