I have been trying to work with GMAC to get a loan modification after losing my job. Two months later they keep giving me the run around.
They claim they are missing information that I have now faxed 4x. The rep today told me that they don't have a time limit to finish the loan modification and that I should put the house for sale. I told her I just wanted someone to send me a quick confirmation that they received the fax I was sending AGAIN at that very moment.
She said they are working on over 10,000 loan modifications and could not take the time to do that although she had already been on the phone with me for over 30mins. Confirming a fax a would only take a couple mins max but instead I have to wait another 14 days!!!